RETURN & REFUND POLICY
Thank you for shopping with us. If you’re not entirely satisfied with your purchase, we're here to help.
30-Day Return Window You have 30 days from receiving your item to request a return. To qualify for a return, items must be in the same condition as received: unused, with tags, and in their original packaging, accompanied by the receipt or proof of purchase.
Initiating a Return To initiate a return, please reach out to us at support@seeseausa.com. Upon approval, we will provide a return shipping label and detailed instructions on how and where to send your package. Please note, returns without prior approval will not be accepted.
Questions? For any questions regarding returns, please contact us at support@seeseausa.com.
Damages and Issues Upon receiving your order, please inspect it and contact us immediately if the item is defective, damaged, or if you received the wrong item. We aim to resolve any issues promptly.
Non-returnable Items We cannot accept returns on perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable. Contact us with any questions about your specific item.
Exchanges For the fastest service, please return your original item and, once accepted, make a separate purchase for the new item.
Refunds After receiving and inspecting your return, we will inform you about the approval status of your refund. Approved refunds are processed to the original payment method within 10 business days. Note that your bank or credit card company may need additional time to process and post the refund.
Should you not receive your refund within 15 business days of approval, please contact us at support@seeseausa.com.